Black Friday Offer

FAQ

Our customer support is available Sunday to Thursday: 10:00-6:00pm.Average answer time: 24h

Eligibility: Refund within 14 days from receipt issuance.
Condition: Products must be unused with original packaging.
Defective/Wrong Items: Full refund without shipping fees.
Change of Mind: Shipping fees will be deducted from the refund.

Yes, you can cancel or edit your order after placing it as long as it hasn’t been shipped.

-1-3 business days Cairo and Giza.
-3-5 business days for the rest of Egypt.
-A delivery associate will contact you on the shipping day of your order.

-Choose the item, size, or color.
-Click on '' Add to cart '', a new window will appear.
-Click on '' Continue shopping'' to add other items.

OR

-Click on '' Proceed to Checkout '' & add your personal information.
-Click on '' Continue Payment ''.
-Choose your payment method & add a promo code if available.
-Click on '' Complete Order “.
-Congrats! You placed an order!

You can return the Order/ Item within 14 days of receiving your order.
Return Period
-3 to 5 working days from pickup date, including quality check and refund for Cairo and Giza .

-5 to 7 working days from pickup date, including quality check and refund for the rest of the governorates.

Exchange:
-5 to 7 working days from pickup date for Cairo and Giza Orders.

-7 to 10 working days from pickup date for the rest of the governorates.

Please Note: Pickup will be done within 48hours from exchange or return request.

You can contact us through:

-Our social media channels:

Facebook: Allabout EG

https://www.facebook.com/allaboutegy

Instagram page: Allabout EG

https://www.instagram.com/allabout_eg

-Or you can send us an E-mail at:
allabouteg.com@gmail.com 9AM to 12AM.

-You can also call us from 10am to 6pm on:
01008881262.

- Social media channels are available for chats from 10am- 12am

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